Hassle-free Returns

One of the biggest fears our clients face shopping online is that they may purchase something that doesn’t fit properly or that they simply do not like once their purchase has been received.  To provide you with peace of mind, PrettyPretty offers a 30 day Free Return* policy.

In the event that the product you receive is not quite right for you, you have 30 days to return the item and receive a full refund.  We will also cover the cost of returning the product to PrettyPretty.  It is important to keep in mind that all tags must be fully intact and still attached to the garments, and security labels must still be in place on swimwear.

To return your product and obtain a refund, please contact PrettyPretty at the “Contact Us” tab in the top right hand corner of our website.

 

In the event that a return is declined after we receive the item back from you, we will contact you by telephone, and return the product to you.

 
 
 
 
*Please note the 30 day return policy does not apply to briefs and knickers or any sales stock.